Legal

Privacy Policy

Last updated: October 15, 2025

M Mobiles ("we", "us", or "our") operates the websites, mobile applications, and sells mobile devices and accessories (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services. Please read this Privacy Policy carefully.

Advertising Practices and Data Utilization

We believe in clear communication about how we handle advertising-related data to enhance your overall experience with our products and services. When you engage with our Services, we may gather specific data points regarding your usage patterns to deliver more relevant promotional content and product recommendations.

This includes device-specific identifiers (such as unique device IDs) and insights into your interactions with our products, applications, and marketing materials. These insights help us understand which features and offerings are most valuable to you.

We strictly prohibit the sale, trade, or rental of your personal information or device identifiers to external parties for their independent marketing initiatives. Any data collected for advertising purposes is used solely to improve your interaction with our products and to present you with content that aligns with your demonstrated interests.

To deliver these personalized experiences, we may collaborate with select third-party advertising partners who specialize in providing relevant content. These partners are contractually obligated to maintain the confidentiality of your information and are only permitted to use it for the specific purpose of supporting our advertising efforts.

You maintain full control over how your information is used for interest-based advertising. For users located in regions with specific data protection regulations, including the European Union, European Economic Area, United Kingdom, and Switzerland, we will only use your information for personalized advertising if you have explicitly provided your consent.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you use our Services, such as:

  • Contact information, such as your name, email address, and phone number
  • Shipping and billing addresses when purchasing our products
  • Payment information when making purchases
  • Account information when you create an account with us
  • Information provided when you contact customer support

Device Information

When you use our devices or Services, we may collect information about your device, including:

  • Device model, serial number, and unique identifiers
  • Operating system and software versions
  • Network information and connectivity details
  • Usage data, such as features used and performance metrics
  • Location information, but only if you enable location services on your device

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders
  • To provide customer support and service
  • To improve our products and Services
  • To develop new features and functionality
  • To personalize your experience with our products
  • To send you updates, security alerts, and product information
  • To protect our rights, property, and safety, and that of our customers

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our business, such as payment processors and shipping companies
  • With our authorized retailers and partners to provide you with products and services
  • To comply with legal obligations, such as responding to a subpoena or court order
  • To protect our rights, property, or safety, or the rights, property, or safety of others

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. This includes implementing industry-standard security technologies and procedures. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You can choose not to provide certain information, but this may limit your ability to use some features of our Services. You can also:

  • Update your account information by logging into your account
  • Opt out of receiving promotional communications by following the instructions in those communications
  • Adjust your device settings to control the collection of location information
  • Request access to or deletion of your personal information by contacting us

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

feedback@mmobilesapp.com

+44 7907185299